Not very tech minded?
It’s ok. We understand. Here’s some tech help…
If you need some help downloading and accessing your audio files and PDF worksheets for your program. Please find some instructions below. Due to the many combinations of computers, software and mobile devices you might have, and how often the software changes, unfortunately we cannot provide specific tech support for your question if you cannot download and open your zip file to access your purchase.
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Understanding .zip files.
A .zip file contains one or multiple files that have been compressed into a single file called an Archive. An archive needs to be opened with compression software before the files inside can be accessed. Windows and OS X both come with ZIP compression built-in to the operating system. Follow this guide to learn how.
Recommended Download Instructions for .zip files
On a PC
- Right click on the link or download button for the .ZIP file. There will be an option to save the file to your desktop.
- Double-click the .ZIP file you have saved to your desktop. In Windows XP or newer you can double-click the ZIP file and it will open in a new window. You can now arrange your files as you like.
- For Audio files (MP3’s) you can now drag them into iTunes or your media player of choice.
- Sync your iTunes or media player to your phone or iPod. The file will now be a part of your library.
If you’re still stuck try these videos for some further help.
On a MAC
- Right click (Control + Click, if you dont have right click enabled on your mouse) on the link or download button for the .ZIP file. There will be an option to save the file to your desktop.
- Double-click the .ZIP file you have saved to your desktop. OS X will create a new folder next to the ZIP file. You can now arrange and save your files as you like.
- For Audio files (MP3’s) you can now drag them into iTunes or your media player of choice.
- Sync your iTunes or media player to your phone or iPod. The file will now be a part of your library.
If you’re still stuck try these videos for some further help.
Transferring MP3 files from your computer to an iOS device
Transferring MP3 files from your computer to an Android device
Direct Access from Your Mobile Device – SmartPhone or Ipad.
It is possible to direct stream all the audio files via wifi or mobile data to your device. We would not recommend this approach ongoing, as you will use lots of data unnecessarily every time you want to listen to an audio session. We recommend downloading all audios to your computer or laptop first and then syncing the files directly to your device.
If you do not have a laptop or computer that your device is synced to, there are other ways that you can access a zip file of your program directly to your internet mobile device (smart-phone or ipad etc.) In order to accomplish this you would need to get some third party software to unzip the files and save them to your phone.
Direct Download to an Android Device
